We ship orders to anywhere within the UK, Ireland, Channel Islands, Isle of Man and the Scottish Highlands and Islands. For worldwide ordering enquiries, please visit: www.puttyworld.com
We offer 2 options for UK shipping:
Standard Delivery - £2.50
Next Day Tracked - £6.99
Orders for UK offshore, Ireland, Channel Islands, Isle of Man and the Scottish Highlands & Islands will be sent via a standard Ireland service at a flat rate of £4.99.
All orders placed before 1pm on working days will be dispatched on the same day. Delivery times are as follows:
Standard Delivery: 1-2 working days
Next Day Tracked Delivery: next working day
Ireland Shipping: 2-3 working days
Please note that all delivery times are estimates, and can vary during busy periods.
After receiving your order, our returns policy is effective for 14 days.
If you are dissatisfied with your purchase, please email firstname.lastname@example.org, or phone +44 870 803 2116 (Monday-Friday, 9am-5pm)
If an item is faulty or damaged, we will provide a replacement or refund. We may ask for the faulty/damaged item to be returned, in which case we will refund the postage cost.
If you return an item for any other reason, please return the item in a re-saleable condition and we will refund the item cost but not the postage.
Green Elephant Trading Ltd
186 Watling Street